pp99 Responsible
Gaming Policy
Gaming should be enjoyable. pp99 puts players' wellbeing and safety first, so we provide tools and guidance to help you stay in control.
What Responsible Gaming Means
Gaming is meant for entertainment and fun. However, without self-control and good judgment, it can lead to physical, mental, and financial problems. pp99 is committed to creating a healthy gaming experience for every player.
Our responsible gaming policy is designed to help players set their own limits, manage their playing time, and get help when needed. pp99 believes gaming is for entertainment only — not a way to earn income.
A responsible player should only play with an amount that fits their budget, and should avoid chasing losses after a losing session. Keep yourself from playing beyond the amount you have decided to stop at.
Tools to Help Players
At pp99, players can use these tools to stay in control.
Self-Exclusion
If you want to temporarily or permanently stop playing, you can self-exclude through pp99 Live Chat. During that period, access to your account will be suspended.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit to match your budget. Request this through our customer support.
Time-Out
Use our Time-Out feature to take a break from playing for 24 hours, 48 hours, or up to 7 days. Use this option when you need a short rest from gaming.
24/7 Customer Support
If you are facing any issues related to gaming, contact pp99's 24/7 Live Chat in Myanmar language right away. You can also email [email protected].
21+ Age Restriction
pp99 services are for players aged 21 and above only. Underage individuals are strictly prohibited from playing.
Budget Management
We recommend setting a suitable amount to play with in advance and not going beyond it. If you lose, stop — do not deposit more to keep playing.
Check if you have a gambling problem
If you notice any of the following signs in yourself, you should know that gambling may be becoming a problem.
- Continuing to play to chase money you have lost
- Being unable to control how long you spend playing
- Hiding your gambling from family and friends
- Borrowing money to gamble or running into financial problems
- Putting gambling ahead of work, education, or relationships
- Feeling stressed or unwell when you are not playing
If you notice these signs in yourself, stop immediately and contact pp99 Live Chat for help.
How to be a responsible player
By following these points, you can keep gambling enjoyable.
- Set a budget before you start playing — and stick to it
- Set a time limit and stay alert while you play
- Do not play after drinking alcohol or using drugs
- Accept losses as a cost of playing — do not try to chase them
- Avoid thinking of gambling as a way to earn income
- Put family and social relationships before gambling
- Take sensible breaks between sessions
- If you run into problems, reach out to our support team
pp99's commitments
Here is how we protect the wellbeing and safety of our players.
Privacy — Players' personal data is protected with SSL encryption and is never shared with any third party.
Fair play — Games at pp99 are designed to run on random outcomes so every player has a fair chance.
Self-exclusion — You can temporarily or permanently suspend your account through our Live Chat support.
Deposit limit support — We help players set limits that match their budget.
Confidentiality — Any case involving a player with a gambling problem is kept strictly internal.
24/7 customer support — Live Chat support in Burmese is available 24 hours a day to help you right away.
Deposit & withdrawal limits and planning
pp99 sets minimum deposit and withdrawal amounts to help you manage your budget. These limits help players avoid losing large sums of money.
| Type | Amount (Ks) |
|---|---|
| Minimum deposit | 20,000 Ks |
| Minimum withdrawal | 30,000 Ks |
| Withdrawal processing time | 15 minutes to 2 hours |
Payment methods — KBZPay, Wave Money, AYA Pay, CB Pay
Self-control options
You can make the following requests through pp99 customer support to manage your own play.
- Time-Out — Temporarily pause your play for anywhere from 24 hours up to 7 days
- Betting limits — Set a cap on how much you bet per day, week, or month
- Self-Exclusion — Suspend your account from 1 month up to an indefinite period
- Bonus Opt-Out — Option to play without taking part in any bonus offers
These requests can be made through Live Chat 24/7 and we will action them immediately.
How to Get Help
Anyone who feels they may have a gambling problem can reach out. Help is available, no questions asked.
Live Chat Support
Contact pp99's 24/7 Live Chat in Myanmar language to request self-control tools. We will personally help you work through any gambling-related concerns.
Email Support
You can share sensitive issues in detail at [email protected]. We will read your message carefully and handle it with care.
What You Should Know About Responsible Gambling
Play with awareness and keep it enjoyable
pp99 puts players' health and wellbeing first. If you have questions, you can read our FAQ or play our games responsibly.
Areas Where You Can Play Responsibly at pp99
Our responsible gambling policy applies fully across all of these game categories.